Privacy policy
Effective Date: June,17, 2026
Protek Store ("Protek Store," "we," "us," or "our") operates the website
protekstore.com (the "Site"). This Privacy Policy explains how we collect, use,
share, and protect your information when you visit the Site, make a purchase, or
communicate with us. By using the Site, you agree to the practices described in
this policy.
1. INFORMATION WE COLLECT
Information you provide to us:
• Contact details such as your name, email address, phone number, billing and
shipping address.
• Order information such as the products you purchase and payment details
(processed securely by our payment provider — we do not store full card
numbers).
• Account information if you create an account, including your login
credentials and preferences.
• Communications you send us, including messages submitted through our contact
form, email, or text.
Information we collect automatically:
• Device and usage data such as your IP address, browser type, pages viewed,
and the date and time of your visit.
• Cookies and similar technologies used to operate the Site, remember your
preferences, analyze traffic, and support advertising (see Section 7).
2. HOW WE USE YOUR INFORMATION
We use your information to:
• Process and fulfill your orders, including shipping and delivery updates.
• Provide customer support and respond to your inquiries.
• Send transactional and, where you have opted in, marketing communications.
• Operate, maintain, and improve the Site and our products and services.
• Detect and prevent fraud, and protect the security of the Site.
• Comply with our legal obligations.
3. SMS / TEXT MESSAGING PROGRAM
By providing your mobile phone number to Protek Store and opting in, you consent
to receive text (SMS/MMS) messages from us. The types of messages you may
receive include:
• Transactional messages — order confirmations, shipping and delivery updates,
customer care responses, account or security notifications, and appointment
or pickup reminders.
• Marketing messages — promotional offers, new product announcements, sales
events, exclusive promotions, and personalized recommendations. Marketing
messages are only sent to customers who have separately opted in to receive
them.
Message frequency varies. Message and data rates may apply. You can opt out of
text messages at any time by replying STOP to any message. For help, reply HELP.
Opting out of SMS will not affect your ability to make purchases or use the Site.
How we handle your mobile information:
No mobile information will be shared with third parties or affiliates for
marketing or promotional purposes. All text messaging originator opt-in data and
Consent will not be shared with any third parties. We may share your mobile
information only with service providers that help us operate the messaging
program (for example, our SMS platform provider), solely so they can deliver our
messages to you; these providers are not permitted to use your information for
their own marketing.
Consent to receive text messages is not a condition of any purchase.
4. EMAIL AND MARKETING COMMUNICATIONS
With your consent, we may send marketing, advertising, and promotional
communications by email or text message. You can opt out at any time by using the
unsubscribe link in any marketing email, or by replying STOP to any marketing
text. We may still send you non-promotional, transactional messages relating to
your orders and account.
5. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share it in the following limited
circumstances:
• Service providers — companies that perform services on our behalf, such as
payment processing, order fulfillment and shipping, hosting, email and SMS
delivery, and analytics. They may only use your information to provide those
services to us.
• Legal and safety — when required by law, subpoena, or other legal process, or
to protect the rights, property, or safety of Protek Store, our customers, or
others.
• Business transfers — in connection with a merger, acquisition, financing, or
Sale of all or part of our business.
As stated in Section 3, mobile information and SMS opt-in/consent data are never
Shared with third parties or affiliates for marketing or promotional purposes.
6. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to operate the Site, remember your
preferences, measure performance, and deliver relevant advertising. You can
control cookies through your browser settings. Depending on your location, you may
have the right to opt out of the "sale" or "sharing" of your personal information
or of targeted advertising — see Section 8 to exercise these rights.
7. PAYMENT PROCESSING
Payments are processed by trusted third-party payment providers. We do not store
your full payment card details on our servers. Your payment information is handled
in accordance with the payment provider's security standards and privacy policy.
8. YOUR PRIVACY RIGHTS
Depending on where you live, you may have the right to:
• Access the personal information we hold about you.
• Request correction or deletion of your personal information.
• Opt out of marketing communications.
• Opt out of the sale or sharing of your personal information, or of targeted
advertising.
• Request a copy of your information in a portable format.
To exercise any of these rights, contact us using the details in Section 12. We
will respond in accordance with applicable law. We will not discriminate against
you for exercising your privacy rights.
9. DATA RETENTION
We retain your personal information for as long as needed to fulfill the purposes
described in this policy, including providing our services, complying with our legal
obligations, resolve disputes, and enforce our agreements.
10. DATA SECURITY
We use reasonable administrative, technical, and physical safeguards designed to
protect your personal information. However, no method of transmission over the
internet or method of electronic storage is completely secure, and we cannot
guarantee absolute security.
11. CHILDREN'S PRIVACY
The Site is not directed to children under 13 (or the minimum age required in your
jurisdiction), and we do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact
us and we will delete it.
12. THIRD-PARTY LINKS
The Site may contain links to third-party websites. We are not responsible for the
privacy practices or content of those websites. We encourage you to review the
privacy policies of any third-party sites you visit.
13. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. When we do, we will revise the
"Effective Date" above. Material changes will be communicated through the Site or by
other appropriate means. Your continued use of the Site after changes take effect
constitutes acceptance of the updated policy.
14. CONTACT US
If you have questions about this Privacy Policy or our privacy practices, contact us
at:
Protek Store
Email: sales@protekstore.com
Mailing address: 20 Phyllis Terrace, Monsey, NY, 10952, US
Website: https://protekstore.com